Thank you knock, knock and Feck.
barny & impy, it was on ebay................but not on the forums and I did expect it to be honest!
I had a rogue buyer who didn't pay. He telephoned me (from Tasmania) and abused the hell out of me, as well as sending nasty e-mails. He told me he wasn't going to pay and left quite a nasty response in the NPB didpute I opened telling me he was going to leave negative................he did.
So, I complained to ebay about it. They refused to remove it, I complained again, they refused. I complained again only this time BCC'ing Todd and Shane. Shane replied and told me he was going to pass on to a senior dealing with feedback.
In the meantime, I was so p'd off that I replied to the feedback left and posted "Thank you for being an NPB" on his feedback - naughty, I know.
This morning, I received two e-mails at the same time (1.39am). The first telling me off for feedback abuse, LOL. The second saying "Thanks for writing back about this issue. After review of the comment in question, we have found that the requirements for removal have been met. The feedback has been removed in accordance with our Feedback Removal Policy". Funny, isn't it? They were adamant that what he left did not "break the rules" before!!!! Not that I am now complaining, LOL