If you've made an internet purchase through eBay or an online website, etc., but have never received your item, you DO have consumer rights.
Ex-eBay boss Simon Smith to launch online retail consultancyhttp://mumbrella.com.au/ex-ebay-boss-simon-smith-to-launch-online-retail-consultancy-for-quantium-54337I'm sure his first bit of advice will be that all payments must be paypal only and if you don't accept that you are a heroin junkie