Author Topic: New blurb at top of PayPal payment notification emails (Read 5463 times)

*wheels* · « **on:** October 13, 2012, 03:59:00 PM »

The old ..

You received a payment of $xxxxx from xxxxx
Thanks for using PayPal. You can now send any items. To view the transaction details, log in to your PayPal account.

It may take a few moments for this transaction to appear in the Recent Activity list in your Account Overview.

Seller Protection - Eligible

and the new ..

You received a payment of $xxxxx from xxxxx

Thanks for using PayPal. You can now send any items. To view the transaction details, log in to your PayPal account.

It may take a few moments for this transaction to appear in the Recent Activity list in your Account Overview.

This item is eligible for Seller Protection.

To remain eligible, ship the item to the address confirmed below. We recommend using a shipping method you can track.

Please note, items delivered in person or to a different address are not covered by Seller Protection.

Learn more about Seller Protection

Reversals:
Please be aware that your payment can still be reversed (e.g. if it is subject to a chargeback), even after you have shipped the item to your buyer. Complying with PayPal’s Seller Protection program and following the guidelines in our Safety Advice pages helps to protect you from things like chargebacks.

*wheels* · « **Reply #1 on:** October 13, 2012, 04:01:16 PM »

I'd guess that as more sellers use tracking to ship parcels the online shoplifters have moved to chargebacks as a way of getting their items for free.

It is good that PayPal is alerting sellers to the possibility of a chargeback. Pity they don't do more to fight the chargebacks when they do happen.