Can You Access Omniture Traffic Data

[bnwt]

when you have an eBay store you are provided with traffic data

for the last three days I have not been able to sign in

I called eBay they knew nothing about it

I am presently on hold to Omniture in the US

[Liisa-Sx]

Interesting article here and one of many -

http://www.forbes.com/2009/01/20/omniture-web-analytics-tech-ebiz-cx_ag_0121omniture.html

Apparently there have been major latency and data transfer issues with this company for some time.


Also many others are having a similar issue -
Odd ebay knows nothing of this...
http://forums.ebay.com/db2/topic/Technical-Issues/Cant-Sign-In/510110100

http://forums.ebay.co.uk/thread.jspa?threadID=1200299105&tstart=0&mod=1245805854739

[bnwt]

after being on hold for around 25 minutes I finally go to speak to someone who told me they don't handle eBay issues

the only way to contact the special eBay section is via email (stuff that) ebaystores@omniture.com

[Liisa-Sx]

Well that's not good news at all BNWT..unless you have a few weeks to wait for a reply I guess your going to have to wait this one out

[*CountessA*]

Email is a satisfactory way of communicating only when you know a live human being is reading the emails (within a reasonable period of time)...