If you've made an internet purchase through eBay or an online website, etc., but have never received your item, you DO have consumer rights.
About the ACORNWhat is the ACORN?Cybercrime is an issue which affects many Australians. As Australia’s reliance on technology grows, the cost and incidence of cybercrime is expected to increase.The Australian Cybercrime Online Reporting Network (ACORN) is a national policing initiative of the Commonwealth, State and Territory governments. It is a national online system that will allow the public to securely report instances of cybercrime. It will also provide advice to help people recognise and avoid common types of cybercrime.The ACORN is a key initiative under the National Plan to Combat Cybercrime, which sets out how Australian agencies are working together to make Australia a harder target for cybercriminals. The ACORN has been designed to make it easier to report cybercrime and help develop a better understanding of the cybercrime affecting Australians. By understanding the enablers of cybercrime, we can make it harder and less rewarding to commit cybercrime.What does the ACORN do?The ACORN provides information on how to recognise and avoid common forms of cybercrime (such as hacking, online scams, online fraud, identity theft and attacks on computer systems) as well as advice for those who have fallen victim. It also makes reporting cybercrime easier and more convenient for all Australians.Who is responsible for the ACORN?The ACORN has been designed and will be delivered in collaboration with:All Australian police agenciesThe Australian Crime CommissionThe Australian Attorney-General’s DepartmentThe Australia New Zealand Policing Advisory AgencyThe Australian Competition and Consumer CommissionThe Australian Communications and Media Authority andCrimTrac