Oh and do NOT get me started on customer service, or lack thereof................
We used to drop in on a Fast Food place after baseball, because I was too tired to cook lol...until...
I actually had a snip of a 15yo "manager" call me a "B***H in Red Rooster, because I had the hide to get my order arrive home to find it was grossly incomplete only to have to drive back again to have them complete the order, I made the mistake of saying quietly to the girl that I was not happy with having to return while the rest of the food was getting cold at home.
She walked around the rear service bay and said to a coworker "Sigh get this B***H the rest of her order before she complains some more" to which both of them started to laugh...(did they think I was deaf?)
I was LIVID, there were other customers in the store by now, I waited till they brought the order out, took one look at it and asked for a refund (god knows what they did to it back there, and having had time to think I was not risking it), I could see she wanted to tear my face off at this point lol, so I got my refund and went in for the kill.
Quietly but firmly I said "If you find it amusing to call me a B***H because you failed to fill out my order correctly making me drive home and return here again, then you will find it equally amusing when I contact Head Office and the Owner of this franchise to report your attitude towards customer service". I thought she would have the self respect to look at least somewhat contrite, but no she got this smug look on her face, grinning wryly and said "Oh really, do what you think you have to do"...
(oddly after my contact with the aforementioned "higherups" she was not there the following weekend when we checked in passing lol nor did we see her there again)
Oh and don't get me started with the shop assistants on the phone who ignore you...but that's a whole other story...