PayPal change of email address...?

[*CountessA*]

This email received today:

To ensure that your PayPal emails get to your inbox, please add paypal@info.paypal.com.au to your email Address Book or Safe List

Dear [my name],

PayPal is changing its email address from paypal@email.paypal.com.au to paypal@info.paypal.com.au.

Soon you will be receiving PayPal great offers, notifications and product updates, from this new address.

Please update your address book or contact list with our new email address to ensure you get our great offers, notifications and product update emails in the future:

paypal@info.paypal.com.au

To do that, here's what we need you to do: before you close this email, follow these 2 simple steps and add this address to your safe list:

  Add our new address now
  1. Copy this address: paypal@info.paypal.com.au    
  2. Paste the address into your address book, contact list or safe list*.

*Email providers vary:

    * Check the top of your email window, your inbox or the side menu.
    * Look for one of these common headings:
       Mail, Actions, Addresses, Options or Contacts.

How do I know if an email is really from PayPal?
PayPal emails only come from a 'paypal.com.au' or 'paypal.com' address. We will always address you by your first name AND last name.

To report any suspicious emails send them to spoof@paypal.com.

Still not sure if this is genuine?
If you have any concerns about this email, please contact PayPal Customer Service:

1800-073-263
6.00 a.m. to 10.00 p.m. Monday to Saturday AEST

Or

PayPal Customer Service.

To find out how to make the most of PayPal, click here.

Who else has received this email?

[*r3830*]

Good Morning Countess!

Not received at my address...... as yet.

[ernest_price]

When you hovered your mouse over the addresses, did the popup link match each and every address?

Haven't got that email here either.

[*Ubbie Max*]

I haven't received this email either.

[*FluffyDuckee*]

Hello All,

I like your new spiffy avatar Ubbrd.   :robin:  

Haven't received such an email Countessa  

Ernestly waves hi to Ernest    

Winks at R2D2.      

[Poddy]

No such mail here either Contessa.

Methinks that mail smells a bit phishy

I'll give you a better number to call, one that I KNOW is PayPal

[ernest_price]

Post the headers here and we can have a look - then again headers can be faked

[col52]

1800-073-263 is the correct number for Paypal (one of them anyway). Give them a call and send the e-mail to spoof@paypal.com.au as well.

[*CountessA*]

If this is a fake email, it's very sophisticated. I have checked the headers and they appear legitimate.

My name as stored in my PayPal account was also included in the email.

If this IS a spoof email, there are no signals to indicate it, which is worrying. Has everyone here checked their junk mail folders in case they have received this email as well?

[regulus*]

Yes, I received the same email, with my name, to my paypal email.

[*CountessA*]

I have let this slide a bit, but I am going to check it with PayPal more thoroughly. I don't like the idea of this email not being received by all PayPal users if it IS a legitimate one, and I don't like the alternative (that it's a sophisticated fake that doesn't send any red flags when I check its legitimacy).

[ernest_price]

Maybe it was only sent to people who have contacted them in the past. Would make sense.

[*Brum6y*]

Haven't seen that one, Countess.  The last communication I got from Paypal was how I could spend money in Asia - but enough said about that one.

On the matter of previous contact, I can't say I can ever remember contacting Paypal about an issue. EBay - yes, Live help - yes, even Shane, but I don't think I have with Paypal. 

Might be worth qualifying your original question with this condition.

Would be worried if there were phishy emails with correct names out there that seemed genuine - especially to someone savvy lke yourself, Countess.