The listings that annoy me the most are those that give one sentence describing the item and a page & a half of terms and conditions....like do they miss the point?...I'd first like to know the condition, size, and details of the item itself before committing to a page full of terms. And the other thing many sellers omit to add to these terms and conditions is their policy on 'combining' or handling/packing fees as they are required to do under Ebay's postage policy. I rarely see a listing that states actual postage and then handling...but often see listings saying 15.00 pre-paid satchel, or $8.00 prepaid satchel....we all know what satchels cost right?...lol
I think Ebay's refusal to police fair trading, fraud and rorting on their site, is what has been the biggest turn off for buyers...you only need to get done over by one shonky seller, and it puts you off buying again, quite so quickly......it's a bit like Russian roulette, and for the majority of good sellers, it's a shame Ebay can't get rid of the rot.
Just take the Postage rorting that goes on...crikey....Since Paypal was imposed on sellers, many have had to resort to putting the fees into the postage price....or....they have to raise the listing price.....but I don't blame the sellers so much for trying to break even...I blame Ebay for creating the culture where it became the norm on Ebay, just so sellers could break even.....The number of sellers who reduce postage when I email saying I'll pay with b/deposit is noticeable....lol
In fact, the more Ebay has imposed itself on the buyer/seller relationship (whilst claiming to be a 'venue only') the worse that same buyer/seller experience has become....
Does anyone remember how good ebay was only 4 years ago? when paypal was a choice, not a mandatory imposition?