http://www2.ebay.com/aw/au/201004281104182.html ***New Item Condition values coming to eBay.com.au***28 April 2010 | 11:04AM EST
Over the next few weeks we will be introducing new Item Condition values on eBay.com.au.
These new values will replace the basic New and Used options currently available. The new values are intended to help sellers better manage buyers’ expectations and increase satisfaction by clearly defining the condition of an item in a uniform way.
While they do differ by category, below is an example of the new values being introduced:
* Brand New (with tags/box)
A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable).
* New – Never Used (without tags/box)
A new, unused item with absolutely no signs of wear. The item may be missing the original packaging, or in the original packaging but not sealed.
* Manufacturer refurbished
An item that has been professionally restored to working order by a manufacturer or manufacturer-approved vendor.
* Seller refurbished
An item that has been restored to working order by the eBay seller or a third party not approved by the manufacturer.
* Used
An item that has previously been used. The item may have some signs of cosmetic wear, but is fully operational and functions as intended.
* For parts or not working
An item that does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components.
The new conditions will be available within the Phones category this week and then all other applicable categories from the week commencing 10 May 2010. View the complete list of Item Condition values and the categories to which they apply.
We realise the introduction of these values and the variations that apply within categories may seem a little overwhelming. Once available however, sellers can clearly see within the listing flow (whether using the Sell Your Item form on eBay, Turbo Lister or Selling Manager/Pro) the conditions that are available for their item.
Buyers will be able to quickly and easily filter listings based on condition preference using the ‘Refine Search’ options on the left of any search results page.
Item Condition specification will become mandatory
From late July this year, once sellers have had a chance to adapt to the new Item Conditions, Item Condition specification will become mandatory for almost all listings on eBay.com.au. There will be a small number of categories in which specification will continue to be optional. View the list of excluded categories.
Sellers – Update Listings
You should start to update listings as soon as the new values are available to ensure you are well prepared by the time item condition specification becomes mandatory in late July. Read our FAQs for further information regarding this change.
